FAQ
How can my school pay for the tickets?
Schools can pay by check or credit card. Checks should be made out to Shakespeare Theatre Company and sent to Attn: School Programs, 516 8th Street, SE, Washington, DC 20003.
How do we get our tickets?
We do not hand out physical tickets for student matinee performances. The group leader should check in with the STC representative in the lobby upon arriving at the theatre. Groups will be seated by STC staff in order of arrival.
What if I need to change the number of tickets I need?We realize that the number of students attending may fluctuate as the performance date approaches. All requests to add or subtract tickets after the original contract is issued must be made in writing and before the final payment is due. Changes are subject to the approval of the theatre and will not be accepted once final payment is submitted.
Will the performance be appropriate for my students?
Generally our student matinees are recommended for grades 6–12. If a show has a more specific age recommendation, we will post it on our website and notify ticket holders. If there is any questionable content that comes up during the rehearsal process, we will notify the group leader and they can choose to cancel the ticket reservation or attend as planned.
Where do the performances take place?
Our theatres, Sidney Harman Hall and the Michael R. Klein Theatre, are located in Penn Quarter in downtown Washington, D.C. Directions to the theatres can be found on our
website.
Is there a place for buses to park?
There is no place for buses to park at the theatres. Buses should drop off students in front of the theatre and pick them up in the same location for dismissal.
How long do the performances last?
Each play has a different duration. In general, the play and post-performance talkback with the actors will last no longer than three hours total. The School Programs Manager will be in touch with a more accurate run-time as your specific performance date gets closer.
Can students eat during intermission?Intermission will last fifteen minutes. This time should be used for bathroom/water breaks, and eating a snack. Additionally, concessions will be available during intermission. They cost between $2 and $5 so remind students to bring dollar bills for shorter concession lines.
IMPORTANT: No food or drink is allowed in the theatre. You may bring snacks/lunches for your students to eat in the lobby during intermission. If you do so, please bring one large box with your school name on it. STC will also provide bins for lunches before the show. Students must place snacks/lunches in your school’s designated bin before entering the theatre. The education staff will have the boxes out and ready for students during intermission.
Can our school have lunch in the theatre following the performance?
All groups must leave the theatre when the event is over. Staff is not available to supervise and there are often rehearsals and other events that are scheduled in the theatre after the matinee. Groups are welcome to eat lunch at one of the many restaurants in Gallery Place or Penn Quarter.