What’s OnLearnGive NowAccount

Ticket Exchanges

Exchange online

Shakespeare Theatre Company is currently offering free ticket exchanges to all patrons who are unable to attend a performance due to illness. Please visit Our Response to the Coronavirus to learn more about STC’s efforts to accommodate and protect all who enter our theatres.  

QUICK FACTS FOR ALL TICKETHOLDERS:

  • Tickets may be returned for money on account to be applied to a production this season or the 23/24 Season.
  • Ticket exchanges are subject to seat availability.
  • When exchanging into a higher-priced performance or seat(s), the difference in ticket price must be paid before the exchange can be completed. No refunds are given for exchanges into lower-priced performances or seats.
  • Curtain times vary. Please double-check your new curtain time when exchanging tickets, especially if you are moving to a different day of the week.
  • We do not offer refunds for performances that went on as scheduled.
  • Please mark your personal, business, and electronic calendars with your scheduled performance dates, curtain times, and theatre location.

ADDITIONAL QUICK FACTS FOR SUBSCRIBERS:

  • Exchanges for subscribers must be completed at least 24 hours before your originally scheduled performance. If you are feeling ill, please call the box office immediately to discuss an exchange.
  • Exchanges are not complete until you receive confirmation from STC of your new performance date and time. If you haven’t heard from us within 24 hours of the time you submitted your request, please call us at 202.547.1122.
  • Exchanges for subscribers must be completed at least 24 hours before your originally scheduled performance. If you are feeling ill, please call the box office immediately to discuss an exchange.
  • Exchanges are not complete until you receive confirmation from STC of your new performance date and time. If you haven’t heard from us within 24 hours of the time you submitted your request, please call us at 202.547.1122.

QUICK FACTS ABOUT DONATING YOUR TICKETS:

  • Ticket sales only cover 60% of putting on our shows. This is a financial crisis as well as a public health crisis for many organizations.
  • As a way of helping Shakespeare Theatre Company through a very difficult time, if you feel you cannot attend your performance, we invite you to return your tickets as a tax-deductible donation. Your generosity makes an enormous difference.

Exchange online

Or call us:
Ticket Services: 202.547.1122
Toll-free: 877.487.8849
Fax: 202.608.6350
TTY: 202.638.3863 (deaf or hard of hearing patrons)