Ushering

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Thank you for your interest in becoming a volunteer usher at the Shakespeare Theatre Company. Our ushers are our ambassadors and gracious hosts to our audience at every performance and special event.

Usher jobs include seating, ticket-taking/tearing, coat check, and concessions sales. Jobs are assigned by the House Manager shortly after your arrival on your scheduled date(s). Ushers are generally assigned duties in which they have previous experience, but duties may be assigned based on the immediate needs of a particular audience, performance or situation.

Information You Should Know Before Signing Up

• An active email account is a requirement to usher at the Shakespeare Theatre Company. We send reminder emails to ushers about a week ahead to remind them of their upcoming ushering date(s).
• Usher schedules include an evening or matinee performance for all remaining plays in the season.
• If you wish to usher for less than all the remaining plays in the season, you may do so by sending an email to Usher@ShakespeareTheatre.org. Please let us know if you wish matinee or evening performances or both. You will be put on our on-call list and contacted as needed.
• Rescheduling/Cancellations: We understand that unexpected schedule changes do occur, and we will do our best to accommodate your scheduling needs. If you do need to reschedule or cancel an ushering date, please call our Box Office at 202.547.1122, option 3, during Box Office hours. We appreciate it when you can exchange your date in advance, giving us time to find a replacement.
• At the Theatre: Ushers' report time is 90 minutes before curtain. This allows enough time for you to stow your personal belongings, grab a cup of coffee, orient yourself with the lobby and theatre spaces, and learn about the evening from the house manager. If you arrive more than 15 minutes late, there is no guarantee you will be able to stay and usher.
• Dress for ushers is business attire.
• Seats for ushers are always contingent upon availability. Please, always wait for instructions from house managers as to where to sit. We promise to make every effort to seat you. If it is impossible, we will try to get you into another performance.

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Thank you again for your time. We would not be who we are without you. See you at the Theatre!

Questions?
Email Usher@ShakespeareTheatre.org